Each airline has its own cancellation and refund policies, which may vary depending on the ticket type, season, and price, among other factors. When you make a purchase, the booking terms and conditions will specify whether the ticket is refundable or non-refundable. We will always provide you with the relevant information regarding the cancellation and refund policy before you proceed with the purchase. If your ticket is refundable and incurs a cancellation fee, you can expect to receive the refund within four to five weeks from the date of the refund request. Similarly, if the airline allows modifications and a modification fee applies, you can obtain your new ticket by paying the change fee and any fare difference (if applicable).

Receiving your ticket is a straightforward process. Once we receive your full payment and signed invoice (booking terms and conditions), we will immediately send the Electronic Tickets to the email address you provided. E-Tickets have replaced traditional Paper Tickets, so there is no need for postal delivery.

Booking your air reservations with us offers several advantages. Our travel experts can understand your specific needs and customize your travel itinerary accordingly. We recommend airlines with flexible conditions and keep track of any changes the airline might make. Moreover, we prioritize reliability, on-time records, and passenger-oriented services when selecting airlines.

In most cases, these tickets are very similar to those purchased directly from the airlines. The advantage is that you can still request special meals, select preferred seats, and often earn frequent flyer mileage.

The easiest way to make the payment is by transferring the money online to our company's bank account. If online banking is not an option, you can pay in cash at our office. Credit card and debit card payments are also accepted.

We only accept debit/credit cards of the leading passenger. If the cardholder is not the traveler, meaning they are not flying, we do not accept card payments online or over the phone. In such cases, the cardholder must visit our office with the chip and pin card to process the payment physically on our machine.

We are committed to transparency in our booking process, and we strive to provide you with all relevant information upfront. However, it's essential to carefully review the terms and conditions before making a purchase. Some airlines may have additional fees or charges for services such as seat selection, baggage allowance, in-flight amenities, or processing fees. We will do our best to inform you about any potential extra costs, but we recommend thoroughly reviewing the airline's policies to avoid any surprises.

Absolutely! Our travel experts are well-equipped to handle complex itineraries and multi-city flights to ensure your travel plans are seamless. Whether you need multiple stopovers, open-jaw flights, or unique routing options, we can customize your itinerary to suit your preferences. Contact our team, and we'll be delighted to help you plan your trip according to your specific requirements.

Yes, we understand the importance of safeguarding your travel investment. We offer a range of travel insurance options to provide you with peace of mind during your journey. Our travel insurance plans can cover various aspects, including trip cancellation, trip interruption, medical emergencies, baggage loss, and more. Before finalizing your booking, our travel consultants can guide you through the available insurance options, allowing you to choose the coverage that best fits your needs.